Managed
IT Services
Forget long business outages when your computers or servers go down and your local guy has to poke around under the hood for days. Gone are the times of waiting & waiting for tech support to come out, only to hit you with a hefty invoice for a temporary fix. No more extended downtime with idle employees and sidelined machines that cost your business revenue…
Here’s where MasKen Solutions steps in, with a radically different IT philosophy. Instead of reacting to tech problems that set your business back, let our tech team at MasKen Solutions proactively monitor, fix, and manage your tech pieces. We’re not here to nickel and dime you on the little things or provide temporary band aids – our goal is to create a comprehensive roadmap of your current technology infrastructure, identifying both bottlenecks and inefficiencies so that our expert analysts can predict and solve problems long before they hurt the day-to-day operation of your business.
Make IT issues that hurt both your pocketbook and your productivity a thing of the past. With one flat monthly fee, MasKen Solutions is here to revolutionize the way you see tech. Here are 12 ways our managed IT service team is changing the game:
ProActive Maintenance
To help keep your systems running at their optimal level and prevent avoidable tech challenges, MasKen Solutions technicians perform systematic updates and maintenance on all of your machines. You’ll never miss another patch, update, or hotfix ever again…including Microsoft, Apple, and more.
Server Management
Whether in your office or in the cloud, servers are the heart of your technology infrastructure, which is why our team of highly trained specialists monitor performance, maintenance, and operation on an ongoing basis…conducting active tests and upkeep on your critical server functions to increase speed and reliability.
Phone Systems
Jump into the 21st century with Masken's IT’s VoIP phone system technology. Modernize your current phone system, add new features to the call experience, and get rid of outdated hardware and installations.
E-mail Solutions
MasKen Solutions provides a range of onsite, managed, and hosted e-mail solutions to suit your business needs. We’ll support you in making key decisions about your e-mail solutions, integrating your devices, anti-spam protection, training, backups and more.
Dedicated Support
We provide UNLIMITED technical service and support for any computer, network, software, e-mail, or internet issue. Our team of experts is ready and available to answer questions, log-in remotely, and get you up and running FAST. And if you need an extra pair of hands, we’ll come to you.
Network Management
As your IT specialists, we’re always monitoring the overall health, speed and connectivity of your network… 24 hours a day, 7 days a week and 365 days a year. That means from your servers to your printers and everything in between, your business stays up and running.
Security & Protection
Maintaining the security of your business data and machines is more important than ever before. Our safeguards your business operation from attacks, hacks, breaches of sensitive data, and more with best in class network equipment, software, ongoing risk assessments and proactive tune ups, to keep your information safe and sound.
Cloud Integration
Virtualize your operations and run them from the cloud with MasKen Solutions cloud integration solutions. Reduce hardware costs, improve your operational reliability, and have access to your email, core files and systems any time, any place.
Data Security & BackUp
We know how important your business information and business continuity is to you, so we perform at minimum, a full DAILY image backup of your servers to ensure you hold on to every single byte. Then our data experts monitor the success or failure of every backup. So technically…even our backups have backups.
Hardware Planning
Our team of Hardware Specialists can help you navigate the sea of prices, features, and specs of all the latest and greatest hardware options for your business needs. We can also help plan and build custom hardware solutions to meet your outcome… and your budget.
Tech Consulting
With over 20 years of combined industry experience, MasKen Solutions consulting and project planning services can help you develop a technology road map and a master plan to reach your goals. Stop guessing and start getting things done…smoother and faster than ever before.
More Than What’s Listed
Don’t see a solution here that fits your needs? Luckily our tech experts can customize a hybrid alternative that actually works for your business type and operational structure – find out what MasKen Solutions can do for you.
